All staff should be trained in which two areas as part of a general disaster plan?

The correct answer emphasizes the importance of preparedness in the event of a disaster, particularly through the use of fire extinguishers and basic first aid. Training in these areas equips staff with critical skills needed to respond effectively to emergencies. Knowing how to properly use a fire extinguisher is vital for preventing small fires from escalating and ensuring the safety of both personnel and animals in the facility. Basic first aid training is equally important, as it allows staff to manage injuries or medical emergencies that may arise during a disaster, ensuring the health and safety of everyone involved.

While each of the other options does include important training, they do not focus as sharply on immediate life-threatening situations that can occur during a disaster. Crisis communication and incident reporting, for example, are essential for post-event analysis but may not address urgent safety needs during a disaster itself.